How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions → Viridia and select Cancel Subscription. You will retain access until the end of your current billing period.

How do I request a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.

I subscribed but my account still shows as free.

Go to your profile screen and tap Restore Purchases. If Restore Purchases does not work, try closing out the app completely and re-opening it. If the issue persists after both methods, send us a message below with your account email and we will sort it out.

How do I delete my account and data?

Open the app, go to your Profile screen, and select Delete Account. This permanently removes your account and all associated data. Note that this does not cancel an active subscription — you must cancel that separately through Apple.

I found an error in a remedy entry.

We want to know. Send us the remedy name, the field in question, and what you believe is incorrect. We take accuracy seriously and will review it promptly.